Shipping Policy

Welcome to Iron Collective Supplements! We’re committed to providing you with a seamless shopping experience. Below you’ll find all the details about our shipping policies.

General Information

  • Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Shipping Rates and Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to suit your needs.

Domestic Shipping

Standard Shipping:

  • Cost: Free for orders over $50; $5 flat rate for orders under $50.
  • Delivery Time: 3-5 business days.

Express Shipping:

  • Cost: Calculated at checkout.
  • Delivery Time: 1-2 business days.

International Shipping

  • Shipping Rates: Calculated at checkout based on the destination and shipping method.
  • Delivery Time: Varies by destination, typically 7-14 business days.
  • Customs, Duties, and Taxes: Iron Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Restrictions

Iron Collective Supplements currently ships to [list of countries you ship to]. We do not ship to P.O. boxes or APO/FPO addresses.

Damages and Issues

Please inspect your order upon reception and contact us immediately at ironcollectivellc@gmail.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lost or Stolen Packages

Iron Collective Supplements is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Iron Collective will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Shipping Address Changes

If you need to change the shipping address for your order, please contact us immediately at ironcollectivellc@gmail.com. We cannot change the shipping address after the order has been shipped.

Returns and Refunds

Please review our Refund Policy for information on returns and refunds.

Contact Us

For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by email at ironcollectivellc@gmail.com or by mail using the details provided below:

Iron Collective supplements LLC  
106 Rio Cordillera, Boerne, Texas, 78006

Thank you for shopping with Iron Collective Supplements!